The Power of Positive Feedback in the Workplace
How “Feedback FriYAY” at CallEEAST is Boosting Morale and Team Value
In today’s fast-paced workplace, it’s easy to get caught up in targets, deadlines, and the next challenge on the horizon. But at CallEEAST, we believe it’s just as important to pause, reflect, and celebrate the brilliant work being done every single day. That’s where our much-loved initiative — Feedback FriYAY — comes in.
Why Feedback Matters
Positive feedback is more than just a kind word; it’s a powerful tool that strengthens team culture, boosts morale, and increases overall job satisfaction. When colleagues or partners take the time to acknowledge great service, it reinforces the value of the work being done.
For our CallEEASTians, feedback is a reminder that their efforts — whether it’s answering calls, supporting GP practices, or helping patients — truly make a difference. It shows that what may feel like small actions in the moment can have a huge impact on the people and communities we support.
Boosting Morale Through Recognition
Recognition doesn’t just make people feel good; it fuels motivation. When our team members see their names highlighted in Feedback FriYAY, it’s a moment of pride and encouragement to keep striving for excellence.
By sharing this recognition publicly, we’re not only celebrating individual achievements but also showing that every role within CallEEAST is valuable. From supervisors to call handlers, every contribution counts.
Building Stronger Team Value
Feedback also plays a vital role in shaping team identity. Celebrating wins together reminds us that we’re all part of something bigger — a collective effort that delivers real results for our clients, partners, and patients.
At CallEEAST, we view feedback as more than just words; it’s proof of the trust our partners place in us, and a reflection of the commitment our team shows day after day.
The Role of Social Media in Praise
While internal recognition is essential, sharing feedback externally on social media has a powerful ripple effect. When we post Feedback FriYAY stories on our platforms, we:
- Showcase the professionalism and dedication of our team
- Strengthen relationships with clients and partners by highlighting their voices
- Inspire other organisations by showing the positive culture at CallEEAST
Social media transforms recognition from an internal boost into a public celebration, reinforcing pride within our team and demonstrating the value we deliver to the wider community.
Feedback FriYAY: More Than a Post
For us, Feedback FriYAY isn’t just a weekly social media feature — it’s a reminder of the hard work, dedication, and heart that goes into every call, every partnership, and every interaction at CallEEAST.
By celebrating success together — both internally and publicly — we’re not only building stronger individuals, but also a stronger, more resilient team.
Final Thought
Feedback is fuel. It boosts morale, strengthens values, and fosters a culture where everyone feels appreciated. Whether it’s a thank you from a client, recognition from a partner, or a positive survey response, every piece of feedback adds to the story of who we are at CallEEAST: a team that cares, collaborates, and celebrates together.

Here’s to many more Feedback FriYAYs to come!
